1. Definitions

• “Client”, “You”, “Your” refers to anyone accessing our services.

• “Fitness Grid”, “We”, “Us”, “Our” refers to the business operating Fitness Grid Private Studio.

2. Use of Website and Services

• You must be at least 18 years old or have parental consent.

• Provide accurate and current information when registering.

• Maintain the confidentiality of your login credentials.

3. Intellectual Property

All content is owned by Fitness Grid unless stated otherwise. Do not:

• Reproduce or republish without permission

• Use our logo or branding without consent

4. Bookings and Payments

• All bookings must be done through our system.

• Late cancellations (<8 hours) may result in forfeiture.

• Payments are non-refundable unless legally required.

5. Gym Etiquette

• Respect staff and members.

• Use equipment safely and return after use.

• Disclose medical conditions before training.

• Complete liability waivers before participation.

6. Disclaimer and Limitation of Liability

Fitness Grid is not liable for:

• Injuries, loss, or damages from gym use

• Improper use of equipment or failure to follow instructions

7. User-Generated Content

You grant us permission to use reviews, testimonials, or media submitted for promotional purposes.

8. Cookies

Our site uses cookies. You can manage preferences in your browser settings.

9. Linking Policy

External sites may link to our homepage if:

• Links are not misleading

• Links do not imply false endorsement

We may request removal of any links at our discretion.

10. External Links

We are not responsible for content or privacy practices of third-party sites.

11. Modifications

Terms may change without prior notice. Continued use implies acceptance.

12. Governing Law

These terms are governed by the laws of Malaysia.

1. Information We Collect

We may collect:

• Name, contact number, email, medical history, emergency contact, fitness goals

• Payment and booking data

• Browser data (IP address, pages visited, device info)

2. Purpose

We use your data to:

• Schedule sessions and process payments

• Customize your fitness program

• Communicate offers and updates

• Comply with legal obligations

3. Cookies & Analytics

We use cookies and third-party analytics tools to improve site performance. These do not collect identifiable personal data.

4. Data Sharing

We do not sell your data. Information is only shared with trusted service providers for service delivery purposes.

5. Data Security

We take reasonable steps to protect your information but cannot guarantee 100% security.

6. Third-Party Links

Our site may link to other websites. We are not responsible for their content or privacy practices.

7. Children’s Privacy

We do not knowingly collect data from children under 13. If discovered, we will delete it.

8. Your Rights

Under Malaysian PDPA, you may request access, correction, or deletion of your data. To do so, contact us at: fitnessgrid.hq@gmail.com

9. Changes to Policy

We may update this Privacy Policy at any time. Please review it periodically.

1.I acknowledge and understand that participation in any programme of cardiovascular and/or weights-based resistance training carries a risk of physical injury. I embark on the programme voluntarily; I will exercise my own personal judgement before acting on any of the provided content and I knowingly assume all risk and liability in following the programme. I waive any right, claim or cause of action against FITNESS GRID (M) SDN BHD and release them from any liability, injury, illness, cost, expense or claim, which I or anyone on my behalf might incur as a direct or indirect result of my participation in this fitness programme and diet.

2. Fitness Grid  (M) Sdn Bhd will be prepared based on the information I provide, and I am responsible for the accuracy and completeness of that information. I am responsible for highlighting any health issues, injuries, medical conditions or allergies. If my medical condition changes, for example through injury, illness or pregnancy then I will use my personal judgement and seek advice as to whether to continue or modify the programme.

3. GENERAL ADVICE: Before you begin any exercise programme or begin to follow any of the recommendations, advice or other instructions offered by Fitness Grid (M) SDN BHD you should first seek professional medical advice and have a physical examination. Any exercise program, even in healthy individuals, carries risk. You have a responsibility to exercise you own personal judgment, as well as any other considerations, before acting on any of the content provided by us. The recommendations, advice and instructions contained within your online training programme are in no way intended to replace or to be construed as medical advice and are offered for informational purposes only. Fitness Grid (M) SDN BHD offers no warranties, guarantees or representations regarding the advice or instructions in the programme.

4. I understand that the desired results cannot be guaranteed. The results are largely dependent on my effort, commitment and adherence to the programme, so I understand that FITNESS GRID (M) SDN BHD provide no warranties of any kind, express or implied, as to the programme’s effectiveness or results. Once work begins on my programme, there will be no refunds unless FITNESS GRID (M) SDN BHD deems it to be an extreme circumstance. I have read and understood all statements in this liability waiver, and I confirm that all the information I have provided is correct and true.

1. Voluntary Participation and Acknowledgment of Risks: I understand and acknowledge that my participation in any activities, classes, programs, or use of the facilities and equipment at Fitness Grid (M) Sdn Bhd & Taman Midah Fitness Grid (M) Sdn Bhd involves inherent risks, dangers, and potential for injury, including but not limited to those listed in the Declaration above. I confirm that I am voluntarily participating in these activities and using the facilities with full knowledge of the risks involved, and I freely accept and assume all such risks, both known and unknown, and assume full responsibility for my participation. 
2. Medical Advice: I have been advised and understand the importance of consulting with a physician prior to commencing any physical exercise program or using Fitness Grid facilities, especially if I have any pre-existing medical conditions, injuries, or concerns. I affirm that I have either obtained such medical clearance or have knowingly chosen to proceed without it, accepting full responsibility for this decision. 
3. Waiver and Release: In consideration of being permitted to participate in the activities and use the facilities of Fitness Grid, I, for myself, my heirs, executors, administrators, and assigns, hereby waive, release, and forever discharge Fitness Grid (M) Sdn Bhd and Taman Midah Fitness Grid (M) Sdn Bhd, its directors, officers, employees, agents, trainers, volunteers, and the landlord of the premises (collectively, the “Released Parties”) from any and all claims, demands, actions, or causes of action, for any loss, damage, injury, or death that may be sustained by me or my property, arising out of or in any way connected with my participation in activities or use of the facilities, EXCEPT FOR CLAIMS ARISING FROM THE GROSS NEGLIGENCE OR WILLFUL MISCONDUCT OF THE RELEASED PARTIES. 
4. Client Responsibilities: I agree to follow all instructions given by Fitness Grid staff and trainers, to use equipment properly, and to immediately report any equipment malfunction, facility hazard, or personal discomfort. I understand that failure to adhere to instructions or safety guidelines may increase my risk of injury. 
5. Property: Fitness Grid is not responsible for any loss, theft, or damage to personal property brought onto the premises.
6. Photo and video release: I grant Fitness Grid permission to use photographs or video recordings of me taken during Related Activities for promotional, educational, or marketing purposes, including but not limited to social media, websites, and print materials. I understand that I will not receive any compensation for such use.